Take On This Vlog! 05 - WoW Account Compromised
And there you have it. For those of you who don't want to watch the video, the details are as follows:
2:46 AM EDT today (Wednesday, July 15th), my account was was linked to a some random Battle.NET account. I did not do this nor do I know the person who did. I've e-mailed Blizzard in hopes of recovering my account before any serious damage is done. Honestly? I don't have high hopes of this happening. I expect Blizzard to tell me I'm full of crap or if I DO get my account back, they'll tell me they can't do anything to help recover my missing inventory and/or characters (assuming the cracker(s) do, in fact, destroy inventory or characters). As I state in the video, I tend to wonder why my account -- one whose highest level character is a mediocre, 68 hunter -- was targeted like this. *sigh*
I've been told it's possible something I installed has a keylogger in it. I've also been told it may have been a pure brute-force random pick. I don't know what to think right now... This blows... I want my account back! Blizzard needs to get in contact with me!
Edit:
Take On This Vlog! #05 Addendum - "Redemption"
Okay. I got it all sorted out now. The Blizzard account person I talked to was VERY helpful, in fact! It was quick, it was painless... It was a bit like a needle. A needle with odd side-effects. XD If you don't wanna watch the video, I'll summarize:
I logged in after getting my account back to find my Level 68 hunter suspended in mid-air high...REALLY high...over Hellfire Peninsula. I have no idea how he got up there or why, but I suspect hacks. ...or a flying mount with a passenger seat. Now, I don't HAVE a flying mount so I ended up splattering all over the plains. Right on top of a fel iron ore vein. Ouch? Anyway, the cracker exchanged my two years worth of leatherworkng for 12 hours of heavy mining. Jerk. Though it WAS kind of interesting how he got rid of everything in my bags...EXCEPT...my <Brewfest Pony Keg>. That's one for the "Wut." file for ya...
So...yeah. Account's back in order, a ticket's been submitted, and everything (so far) is all hunky-dorie.
Devious Comments
THANKFULLY, they were able to restore my characters, money, and guild bank items within a day. The tech support guys/gals were super freaking awesome about everything.
I couldn't get the Authenticator quick enough.
Though I don't suggest bombarding Blizz with e-mails and constant tickets if it happens again. A druid friend of mine did that constantly it it took up to two weeks for them to get his gear back. They even told him that his constant ticketing/emails/calling was pushing back their investigation and asking him to please have some patience.
If you knew this druid, you'd know that he and patience never were the best of friends. He ended up getting geared up again and even getting BETTER gear than before before they recovered his stuff.
Ah yes... The Blizzard Authenticator... I used to think it was overly excessive and a waste of seven bucks. Now that I've been hacked, however? Heh, not so much so. Soon as the store gets a new stock of Authenticators in, I'm gonna grab one.
I also have to call Blizzard again tomorrow... It seems this same hacker also put someone's Visa credit card on my account. I figured it would be more helpful to tell Blizzard about this than simply cancel the recurring payment plan. (If today was my last day, I would cancel it with no hesitence since I REALLY don't want to rob some poor fella out of however-much the payment plan is worth, but it just so happens I have just under two months' time left, so the card has NOT been charged.)
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[link] -- Music of the Game: Café De La Luna
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[link] -- Music of the Game: Café De La Luna
You'll get your stuff back sure enough. I remember I was refunded some crappy ass iron ore and linen cloth on one of my alts. I recall another hunter friend of mine getting hacked, like, a week before Wrath of the Lich King came out. over 30k+ gold gone and he got it all given back to him within a week or so.
Glad you're getting stuff fixed quickly.
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And you don't be concerned
With the things they said I did
I ain't got no regrets
No one to forgive
I ain't talking gangsters
And that East Coast West Coast shit
No one calls me a homeboy
I'm the Clerkenwell Kid
Now watch it turn around and bite ME in the ass or something, right?
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[link] -- Music of the Game: Café De La Luna
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